Cathy is right at home with people—any kind of people—because she likes to talk. And because she’s genuinely interested in what others have to say, she equally enjoys listening.

The patients at Hope Street love Cathy because she always inquires about their lives—and always patiently listens to their problems. And her memory is phenomenal: she recalls details of the patients’ lives that even they can’t remember.

Cathy, 26, is also deeply sensitive to patients’ moods. If she feels a patient is particularly bothered, she will consult with the health care staff so appropriate measures can be taken.

Cathy became a dialysis technician for a very personal reason: her father, Matthew, was on dialysis; he passed away in 2002. Cathy was very devoted to her father and would take him to the dialysis unit for his treatment three times a week. During this time she became very interested in the field and began studying. After her father died, she continued with her education and was certified in 2004. She interned at the Hope Street Dialysis Center and then took a full-time job there.

Cathy has found her perfect niche. As she says, “I love it here. I love what I do. I love the people. I just feel like it was meant to be for me.”

Cathy is single and lives at home with her mother. She currently doesn’t have a boyfriend—but is looking. And the patients at Hope Street are always trying to match her up with friends and relatives.

Meet the rest of the characters of Hope Street.