Reporting to the Executive Director, the Community Outreach Manager will be responsible for the local implementation and delivery of the National Kidney Foundation’s (NKF) signature programs to patients and those at risk for kidney disease. These programs include (but are not limited to) KEEP Healthy, Your Kidneys and You, patient programs and professional activities, including NKF’s Primary Care Initiative.
The Community Outreach Manager will work with the staff to evaluate program performance and ensure activities are aligned with the NKF’s strategic plan. The Community Outreach Manager may also work in collaboration with Regional leadership and development staff in fundraising efforts.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Deliver NKF signature programs within the local community.
- Execute “Your Kidneys and You” educational program and “Keep Healthy” screenings within the community.
- Assist in other regional office fundraising events in coordination with the program/community outreach department.
- Manage all logistics related to professional education meetings, renal rounds in hospital settings and/or education sessions.
- Oversee program coordination, marketing, communications, program delivery, tracking and metrics.
- Oversee and coordinate social media activities for the team.
- Responsible for the Volunteer Engagement program in the central and western Maryland regions of the market. Recruit, train and manage volunteers.
- Enhance minority outreach and public awareness activities.
- Work in collaboration with, the Executive Director and Associate Executive Director, development staff and program staff to secure funding for local programs by assisting with grant proposals.
- Develop and coordinate activities to strengthen “World Kidney Day” public education campaign and other public awareness activities.
- Assist with local expansion strategies, by increasing community and corporate partnerships to fund local patient programs.
- Produce local reports on programs performance and provide feedback to management.
- Manage the local program budget.
- In conjunction with the Executive Director, coordinate and participate in local Medical Advisory board meetings as scheduled.
- Work in conjunction with the Patient Community Services committee, lead meetings and creating the annual action plan for the committee.
- Primary lead for the annual Dialysis Center Engagement Plan, ensures that the dialysis centers in the central and western regions of the market receive support and services as well as works closely with the Development Manager to engage centers for the Greater Baltimore Kidney Walk to increase participation and revenue.
- Manages and oversees the Patient Emergency Assistance and Patient Services programs.
- Performs additional duties, as required.
- Bachelor’s Degree from an accredited college or university. Master’s in health-related or social services field, preferred.
- Minimum three year’s work-related experience managing community outreach and/or public education programs.
- Experience working for a non-profit health agency is preferred.
- Experience in grant proposal writing.
- Experience working with volunteers.
- Excellent verbal and written communication skills.
- Excellent interpersonal, time-management and organizational skills.
- Fluent in Microsoft Word applications.
- Flexible for overnight business travel including the ability to work evenings and weekends as needed.