The NKF Peers Program Manager is a Master’s Level Clinical Social Worker who will support NKF’s Peer mentoring program which matches people seeking support around dialysis, transplant and living donation with a trained peer mentor who has “been there” and is living well with kidney disease or as a living donor. Support of the program includes identifying, interviewing, and training new mentors, assessing and matching mentees, and providing education and psychosocial support to all patients throughout their involvement in the NKF Peers Program.
Additionally, the Peers Program Manager will be responsible for managing projects with external partners utilizing the NKF Peer program. For example, the Patient-Centered Research Outcome Institute (PCORI) funded research project, entitled: Comparing Approaches to Improve Black Patients’ Chances of Getting Live Donor Kidney Transplants,
which is a study that seeks to determine if peer mentoring plus usual care increases the number of living donor kidney transplants in African American/Black patients within one year.
In these types of projects, the NKF Peers Program Manager will work closely with NKF’s external partners. Additionally, this position will work closely with the Peers Program Director to support the NKF Peers program generally and the Programs Department at NKF to advance the NKF’s mission to empower patients and their families.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Serves as the NKF staff liaison for projects with external partners utilizing NKF Peers.
- Interview, train, and pair the Mentor(s) and Mentee(s).
- Support participants (mentors and mentees) throughout their involvement with the program.
- Facilitate training of peer mentors and coordinate ongoing support of mentors.
- Monitor the progress of all participants in the program.
- Evaluates outcomes of projects and provides reporting and metrics to partners as needed.
- Develops and maintains effective relationships with external partners.
- Serve as a spokesperson for the program at meetings.
- Performs additional duties, as required.
- Master of Social Work (MSW) degree from an accredited college/university.
- Minimum of 5 years job-related experience working in a multi-faceted not-for-profit health organization or in healthcare.
- Experience working with patients with kidney disease strongly preferred
- Knowledge of the current health care environment, trends, and challenges impacting both patients and health care professionals.
- Excellent oral and written communication skills.
- Excellent interpersonal, time management and organizational skills.
- Strong analytical, problem solving/decision making, consultation and planning skills.
- Ability to work independently and as a member of an integrated team.
- Bilingual Spanish a plus.
- Familiarity with medical research a plus, but not required
- Proficient in Microsoft Office products and knowledge of social media applications.
- Must be willing to work flexible hours as needed, including occasional overnight business travel which may include weekends (estimate 3-5 trips annually).