Living Donation Business Case Toolkit: FAQs

Learn more about the detailed fields in the calculator, including how to find your program-specific financial information.

Woman presenting a Living Donation Business Case to a group of people in a conference room

General FAQs

What are the main reasons to advocate for increasing living donation at our institution?

 

First and foremost, living donor kidney transplantation (LDKT) offers the best quality of life for people with kidney failure who are interested in receiving one and healthy enough to undergo the surgery. With limited kidneys available for transplant, a waiting list of 90,000 or more patients, and hundreds of thousands more on dialysis and in the late stages of kidney disease, living donation also provides the fastest path to transplant – including preemptive transplant before dialysis is needed. The PowerPoint template in this toolkit includes a thorough background on the need for LDKT.

 

In addition to the substantial benefits to patients, there are several financial benefits to growing the volume of kidney transplants performed at your center, especially LDKT:

  • Investing strategically in resources for living donation increases volume.
  • More volume leads to increased revenue for your facility and your providers, including a higher case mix index (CMI).
  • Higher CMI increases reimbursement for providing care as the program treats a larger, sicker patient population.
  • Higher volume also increases the entire hospital’s bottom line when patients and living donors seek ancillary (additional) services or care (e.g., evaluation testing, post-donation care, etc.)
  • High alignment with Medicare’s stated purpose to reimburse programs for their investments to increase access to kidney transplantation.
     

How can this toolkit help build a business case for growing the living donor kidney transplant program at my institution?

 

This toolkit is designed to build a strong, personalized, and convincing business case to present to your hospital leadership. NKF worked with well-known transplant administrators and finance experts to develop the following components:

 

  • A calculator preloaded with YOUR data — the ROI calculator has been preloaded with your own center’s Medicare Cost Report data. Adding your specific institution’s non-Cost Report data in the other available fields makes the financial estimates more precise and personalized.
  • A PowerPoint template — This template was designed for kidney program leaders of all experience levels to individualize a successful financial “pitch” to organizational leaders. This includes guidance on how to incorporate a competitive analysis that highlights your program’s opportunity relative to other transplant centers in your area or nationwide.
  • Robust Guidance — utilize these frequently asked questions as well as demo videos by transplant finance expert Robert Howey that provide step-by-step guidance on the use of the calculator and how to explain the output to your audience.

 

Understanding transplant finance will help you demonstrate the ROI of resources into the program. This toolkit will walk you through the steps to make a successful request for growing your living donation program, improving financial performance AND patient care and quality of life — our most important mission.
 

How does the calculator work?

 

  1. Select your transplant center from the drop-down menu at the top of the tool.
  2. Click on 1-3 of the slider buttons to open the part of the calculator you wish to use.
  3. Enter your program-specific data in the required fields. Many fields are pre-filled with reasonable estimates based on experience of other kidney transplant centers. The more program-specific data you can include, the more accurate your estimate will be.
  4. Click Submit.
  5. Review the Summary tab for your overall financial impact. Detail tab(s) show a view of the calculations, including the inputs you provided or the reasonable estimates you chose not to change.
     

What information about my program is pre-loaded into the calculator?

 

This calculator includes pre-loaded data in the backend that generates the ROI estimate. Hospital-specific information is obtained from your most recently available Medicare Cost Report, which includes the amount of Medicare and Total usable organs for kidney acquisition (Worksheet D-4, Pt III, Lines 62-64 of CMS Form 2552-10). To see exactly which data points are used, see the “Cost Report Information” tab found in the Summary after you click Submit. 

 

Many of the fields in the calculator contain pre-filled numbers. These are not institution specific. Instead, these are reasonable estimates from leading experts that you can use as a starting point in your analysis. We highly recommend replacing pre-filled numbers with your specific information to optimize the ROI calculation.
 

Where did the pre-loaded information come from? How often is it updated?

 

Pre-loaded data are included in the backend of the calculator. The Medicare Cost Report information is obtained through CMS’s Healthcare Cost Report Information System (HCRIS), which is updated quarterly to reflect new submissions of Medicare Cost Reports. These reports are due by the end of the 5th month following the hospital’s fiscal year end. After acceptance by the Medicare Administrative Contractor (MAC), the Medicare Cost Report is then transmitted to CMS and stored in HCRIS. More information can be found in the linked CMS pdf. The toolkit is updated with these reports at least annually.

What is “More Living Donor Kidney Transplants”?

 

This section will estimate the cost savings from performing non-Medicare kidney transplants with living donors compared to deceased donors. Typically, the acquisition costs are less with a living donor than with a deceased donor. Medicare (and Medicare Advantage) are excluded because Medicare reimburses in line with the reported costs of living donor acquisition. In contrast, reimbursement from commercial payers is typically not based on cost and uses a fixed fee for performing kidney transplants.

What is “External Kidney Paired Exchange”?

 

This section will estimate the financial benefit within the Medicare Cost Report from additional living donor transplant volume through participation in an external paired exchange. External kidney paired exchange is often facilitated through a third party, such as the National Kidney Registry or Alliance for Paired Kidney Donation, but programs can also be in arranged exchanges with one or more local or regional centers.  

 

Transplant centers understand that external exchange systems create a larger pool of living donors and recipients, which optimizes the matching process and generates additional benefits for waiting candidates.
 

What is “Additional Staff for Living Donation”? Why would I want to calculate the benefit of adding staff to support a living donation program?

 

This section of the calculator provides an estimate of the portion of new staff expenses that Medicare will reimburse. Medicare continues to reimburse its share of kidney acquisition costs on a “reasonable cost basis”, so even as your staffing costs dedicated to living donation rise, Medicare will pay a portion of these costs. Thus, if your program’s volume growth benefit is higher than the true cost of hiring new staff, your estimate will show positive ROI for the program.

 

The reimbursement amount is based on your input of the estimated salaries, full-time equivalents (FTEs), and percentage of time involved with organ acquisition activities. The calculator then applies the information in the Kidney Staffing section to your most recently available Medicare Cost Report. The final estimate of your program’s total financial benefit or return on investment of increasing staff and other resources will be based on both these costs and your projected volume in one or both of the Growth Strategy sections.
 

Where can I find ideas on how to grow our living donation program?

 

The PowerPoint template includes a robust list of best practices that can be tailored to your transplant program’s existing and planned resources. Look for these ideas in the Growth Opportunity section of the PowerPoint.

Will any of my information be saved?

 

None of the institution-specific information you put into the calculator will be retained. NKF will only collect the institution names that are selected to track the dissemination of the calculator.

Who was involved in developing this toolkit?

 

NKF developed this toolkit with the expert advice and partnership of Jennifer Milton, Andrea Tietjen, and Robert Howey. This project is the result of their in-depth expertise, dedicated support, and commitment to supporting living donation across the country.

Calculator Input FAQ

Guidance for each calculator input, organized by key strategy:

Growth Strategy: More Living Donor Kidney Transplants

Expected Volume of Non-Medicare Living Donor Kidney Transplants

 

Enter how many non-Medicare* living donor kidney transplants you expect to perform annually after implementing your growth strategies. Medicare (and Medicare Advantage) are excluded because Medicare reimburses in line with the reported costs of living donor acquisition. In contrast, reimbursement from commercial payers is typically not based on cost and uses a fixed fee for performing kidney transplants.

 

*Medicare living donor kidney transplants include both Medicare and Medicare Advantage.  

Average OPO Kidney Fee

 

Enter the average invoice cost per deceased donor kidney from OPOs. This field has been pre-filled with an estimate of $50,000. For optimal results, enter your center’s average cost. To find this average, review the total deceased donor kidney SAC fees that your center paid to all OPOs in the most recent period (e.g., year, quarter) and calculate an average. 

Average Additional Transportation Costs (if applicable)

 

Enter the average transportation costs incurred for obtaining a deceased donor kidney. This has been pre-filled with a reasonable estimate of $1,000.


Enter 0 if these costs are fully paid by the OPOs and included in the invoice. If your transplant center is directly responsible for the transportation of kidneys from the donor hospital to your center, enter your center’s average cost incurred per donor organ.
 

Average Facility Cost of a Hospital Living Donor Nephrectomy

 

Enter the average cost of an inpatient living donor nephrectomy at your program. This field has been pre-filled with a reasonable estimate of $15,000. To find your program’s specific cost, review the most recent period (e.g., year, quarter) of the hospital inpatient charges for living donor nephrectomy. Convert those charges to cost by applying your hospital’s overall cost-to-charge ratio. Contact your Medicare Cost Report team for help with this information as needed.

Average Cost of Outpatient Facility Living Donor Evaluation Services

 

Enter the average cost of in-house tests required during living donor work-up/evaluation. This field has been pre-filled with a reasonable estimate of $3,000. To find your program’s specific cost, review the most recent period (e.g., year, quarter) of the hospital outpatient charges for living donor evaluations. Convert those charges to cost by applying your hospital’s overall cost-to-charge ratio. Contact your Medicare Cost Report team for help with this information. 

Average Cost of Physician Pre-transplant Evaluation Services

 

Enter the average cost of provider charges for a living donor work-up/evaluation at your program. This field has been pre-filled with a reasonable estimate of $2,500. To find your program’s specific cost, review the most recent period (e.g., year, quarter) of the professional charges for living donor evaluations. Convert those charges to cost by applying the average discount rate for reimbursing physician charges. 

Average Cost of Other External Living Donor Testing (if applicable)

 

If your program performs additional external testing, enter the average cost of tests performed for living donor work-up/evaluation outside of your facility. Enter 0 if your program does not support any testing outside of your institution. This field has been pre-filled with a reasonable estimate of $2,000. To find your program’s specific cost, review the costs paid to external institutions for living donor work-up/evaluation within the most recent period (e.g., year, quarter) to calculate an average.

Growth Strategy: External Kidney Paired Exchange

Projected Volume of External Kidney Paired Exchange Transplants

 

Enter the projected number of KPE kidney transplants on an annual basis, whether in a new or existing KPE program.

Average Cost of Living Donor Nephrectomy

 

Enter the average cost incurred from the external KPE for obtaining a living donor kidney. This field has been pre-filled with a reasonable estimate of $25,000. To find your program’s specific cost, review your expense history with external KPE to compute the average cost for external living donor nephrectomy. These costs can usually be found directly from KPE registry invoices or by identifying invoices for living donor kidneys shipped and transplanted via KPE (such as a regional collaboration with other transplant programs).

Average Cost of Additional Evaluation Testing (if applicable)

 

Some transplant programs require or utilize additional testing outside of a typical living donor evaluation performed at another center participating in external KPE. For programs that don’t require additional testing, enter 0. For those that do, this field has been pre-filled with a reasonable estimate of $2,000. To find your program’s specific cost, enter the average cost of additional tests your program requests for external KPE donors. Review your expense history with external KPE to compute the average cost for additional evaluation testing.

Average Transportation Costs

 

Enter the average incremental cost of transporting kidneys used in external KPE. If these are included elsewhere, enter 0. This field has been pre-filled with a reasonable estimate of $2,500. To find your program’s specific cost, review KPE registry invoices or identify invoices for living donor kidneys shipped and transplanted via KPE (such as a regional collaboration with other transplant programs).

Estimated External Kidney Paired Exchange Registry Fees (Annual)

 

Enter annual fees incurred for participation in external KPE registries. This field has been pre-filled with a reasonable estimate of $30,000. To find your program’s specific cost, review your contract or agreement with the external KPE registry.  If your program only performs non-registry KPE, enter 0.

Hospital Overhead (Administration) %

 

Enter the percentage add-on attributed to hospital administration overhead expenses. This field has been pre-filled with a reasonable estimate of 25%. To find your program’s specific overhead percentage, in most cases, this is located on Worksheet B-1, Col 5, Line 203 of the Medicare Cost Report. Contact your Medicare Cost Report team for this specific information. 

Cost Estimate: Additional Staff for Living Donation

Number of Additional Staff (FTE)

 

Enter the number of full-time equivalent (FTE) staff you plan to invest in. If someone will only be focused on living donation part-time, enter in decimals (e.g. 0.5).

Average Annual Salary

 

Enter the estimated average annual salary of the incremental staff member(s). Tip: Run the report separately for each staff person to calculate financial benefit if their salaries will be different.

Organ Acquisition Admin %

 

Enter the estimated percentage of living donor and/or other pre-transplant activities related to the incremental staff member(s). This field has been pre-filled with a reasonable estimate of 90%. This percentage should match the manual time study your program performs for the Medicare Cost Report. To find your program’s specific percentage, review comparable positions performing similar functions to estimate the percentage for the new hire.

Employee Benefits %

 

Enter your hospital's employee benefit add-on ratio. This field has been pre-filled with a reasonable estimate of 20%. In most cases, your program-specific percentage can be found on Worksheet B-1, Col 4, Line 203 of the Medicare cost report. Contact your Medicare Cost Report team for this specific information.

Hospital Overhead (Administration) %

 

Enter the percentage of total costs that are attributed to hospital administration overhead expenses. This field has been pre-filled with a reasonable estimate of 25%. In most cases, your program-specific percentage can be found on Worksheet B-1, Col 5, Line 203 of the Medicare Cost Report.

PowerPoint Template FAQs

How do I use the PowerPoint template?

 

Download the PowerPoint template included in this toolkit to develop your “pitch” to hospital leadership. You can edit the colors and content to fit your needs, but please retain the NKF and toolkit acknowledgements.

How do I build out my program’s Current State in the Growth Opportunity Section?

 

We recommend you work with your quality team and medical/surgical directors to identify which data could be best used as a comparison. This competitive analysis can be a powerful tool in illustrating your program’s opportunity in LDKT.
 

Choose data points that best illustrate where your own program has an opportunity to grow or is being outperformed in total # of living donors, % of live donor cases, or perhaps showing the paired donation/anonymous donors at your center versus other centers. These data points and many more are available in OPTN ‘Center data’ and in SRTR’s Program-Specific Reports.