Emergency resources

Emergency resources

The information you need to help prepare for, respond to, and cope with emergencies.

A satellite photo of a hurricane in the Gulf of Mexico

Weather and natural disasters

If you are a patient affected by a hurricane or natural disaster, and need assistance or are having difficulty contacting your dialysis clinic, please call the KCER Hotline: 866.901.3773.


Visit the KCER website for updates, support, and resources.



If you need help finding resources please contact NKF Cares: 1.855.653.2273.





Dialysis facilities or transplant centers

To find out if your dialysis center is opened or closed, call your dialysis organization's toll-free emergency number:

DaVita: 800.400.8331

Fresenius: 800.626.1297

DCI: 866.424.1990

DCI Donor Hotline/Transient Patients: 800.969.4438

DSI: 877.374.3375

ARA: 888.880.6867

RAI: 800.403.2530

US Renal Care: 866.671.8772

Satellite Healthcare: 650.830.7954

All dialysis centers including Independent Centers dialysisunits.com

End-Stage Renal Disease (ESRD) Network Coordinating Center 516.209.5253 esrdncc.org.

Coronavirus (COVID-19)

Because of this increased risk for kidney patients, it is especially important for you to take actions to reduce your risk of exposure.

Please click the appropriate button below for more information on how to protect and prepare yourself for a Coronavirus outbreak in your area. NKF is here for you! We're working hard to stay up to date and bring you the latest information. We will continue to update this page regularly with additional resources and information. If you have questions or concerns, please contact our NKF Cares Patient Helpline at nkfcares@kidney.org or 1-855-653-2273 (Monday-Friday 9am-5pm ET).

Kidney community emergency response (KCER) coalition

The National Kidney Foundation is a proud member of the Kidney Community Emergency Response (KCER) Coalition.

The KCER Coalition strives to provide disaster preparedness resources to save lives, improve outcomes, empower patients and families, educate healthcare workers, build partnerships with stakeholders, promote readiness in the community, and support the ESRD Network Program.

For more information and Emergency and Disaster Planning resources visit the KCER website at: kcercoalition.com.

The toll-free KCER Emergency Hotline for patients and providers is: 866.901.3773.

Emergency preparedness

Be prepared! Below you'll find useful resources on how to prepare for an emergency with kidney disease.

National Kidney Foundation Planning for Emergencies: A Guide for People with Chronic Kidney Disease (pdf)

Preparing for Emergencies: A Guide for People on Dialysis (English) (pdf)

Prepárese para Emergencias: Una guía para personas en dialysis (En Español)(pdf)

Patient identification cards
To make sure you have important information on-hand in case of an emergency, click here to download and fill out your ID card. Carry it with you at all times in your wallet or purse.